Governance and Society Review
https://journals.umt.edu.pk/index.php/gsr
<p style="text-align: justify;">Governance and Society Review (GSR) is a double-blind, peer-reviewed, bi-annual journal published by the School of Governance and Society, University of Management & Technology, Lahore. GSR publishes <span class="JsGRdQ">research that contributes to the public administration theory, policy and practice. It widely covers the areas of public administration, public policies, service delivery, governance, and management in public organizations.</span></p>University of Management & Technology (UMT), Lahoreen-USGovernance and Society Review2959-1619Exploring the Role of Perceived Supervisor Support: A Serial Mediation of Approach Job Crafting and Thriving at Work in Enhancing Job Satisfaction
https://journals.umt.edu.pk/index.php/gsr/article/view/5849
<p>The purposeof this study is to explore the underlying mechanism of approach job crafting and thriving at work that explain the relationship between perceived supervisor support and job satisfaction amongpublic sector employees. Drawing on job demand and resource model and organization support theory, the study aims to investigate the proposed serial mediation in public sector employees in Pakistan. By examining the sequential relationships among perceived supervisor support, approach job crafting, thriving at work, and ultimately job satisfaction, this research seeks to provide a comprehensive understanding of the dynamics within public sector organizations and offer insights for enhancing employee satisfaction. Based on cross sectional data from 369 public sector employees,Smart PLS 4andstructural equation modeling (SEM) wereemployedto analyze the data and study the serial mediation effect. Strong empirical evidence was found for all the proposed hypotheses. The findings indicated that stronger perceptions of supervisor support are associated with higher levels of job satisfaction among employees. Furthermore, approach job crafting and thriving at work mediate this relationship, highlighting theemployee behavior to actively shape theirroles and experiences at work. The findings show a path for public sector employees to capitalize on the antecedents to employee job satisfaction. Furthermore, it is suggested that public sector organizations should encourage active supervisor support to promote employee job satisfaction. In doing so, it is important to ensure that the employees are provided a workplace that pursues and encourages approach job crafting for enhanced levels of job satisfaction through thriving at work. This study expands theresearch on approach job crafting and sheds light on important conditions under which perceived supervisor support promotes job satisfaction in public sector employees in Pakistan. The study holds importance for public sector employees, supervisors and the public sector departments at large.</p>Azhar ManzoorAlbert JohnShafaq Arif Chaudhary
Copyright (c) 2024 Azhar Manzoor
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2024-06-302024-06-3031128Factors Affecting Employee Performance: A Quantitative Study of UMT Lahore
https://journals.umt.edu.pk/index.php/gsr/article/view/5746
<p>Employee is a blood stream of any business. The accomplishment or disaster of the firm depends on its employee performance.This study aims to investigate theemployee performance. The main objective of this study to explores theconnection among task autonomy, task significanceand employee performance. Employee performance is a central issue that effects productivity and work environment of a company. Research data were collected through random sampling approach by using structured questionnaire and the sample consisted of 310 employees of UMTLahore.The data were interpreted using SPSS. The findings underscore strong significant correlations between task autonomy, task significance and employee performance.The study in hand provides brief overview of the literature abouttask autonomy and task significanceeffectiveness and how it contributes in enhancing the employee performance andultimately concludes along with recommendation to give directions for future research by applying different level of analysis on exploring the impact of taskpractices on employee performance. These findings also proved to be helpful forpolicy makers</p> <p><strong>Key words; </strong>Employee performance, Task Autonomy, Task Significance </p>Dr. Zermina TasleemAiza Saif
Copyright (c) 2024 Aiza Saif
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2024-06-292024-06-29312949Impact of Demographic Factors, Economic Factors, and Social Media Usage on Political Preferences
https://journals.umt.edu.pk/index.php/gsr/article/view/5765
<p>The current study exploredthe impact of demographicfactors, economic factors, and social media usage on political preferences. The study incorporated demographic variables including age, gender, and education level.Regression analysis was used to conduct the current study. Race/ethnicity, income level/employment status, and social media activity were examined as independent variables. Data was collected from150 respondents,which wasinterpreted using SPSS. Thus, analyzing the data collected from a diverse sample, significant effortwas madeto extend the knowledge of constructs used in the current study. Vivid correlation with demographic and/or economical characteristics, frequency of social media platforms usage,and political affiliations would be used to gain important information.</p>Salman AhmadAmber Shahzadi
Copyright (c) 2024 Salman Ahmad, Amber Shahzadi
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2024-06-292024-06-29315069Investigating the Stressors among University Students in China
https://journals.umt.edu.pk/index.php/gsr/article/view/5696
<p>This research investigated the impact of stressors on stress levels among students in Shandong Province, China. Utilizing online and self-administered surveys, data was gathered from 384 respondents and was analyzed using SPSS. The findings revealed a positive correlation between relationships, personal factors, environmental factors, and students' stress levels. The study's theoretical implications, identification of research gaps in the literature, and culturally inclusive framework were highlighted. Moreover, the research suggested that Chinese painting therapy could promote mental peace, reduce stress levels, and enhance students' professional growth. By shedding light on stressors such as relationships, personal factors, and environmental factors, the study illustrated their influence on student stress levels. Given the increasing prevalence of stressors affecting students, the study recommended the implementation of Chinese painting experience classes in universities, which could alleviate stress and promote physical well-being. Furthermore, the research underscored the need for more studies examining how stressors contribute to heightened stress levels among students, emphasizing the significance of understanding the experiences of Chinese students in this context.</p>He BinggeDr. Ooi Boon Keat
Copyright (c) 2024 He Bingge
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2024-06-292024-06-29317082Revisiting the Relationship of Poverty, Illiteracy, and Population Growth with Child Labour in Pakistan
https://journals.umt.edu.pk/index.php/gsr/article/view/5677
<p>The current study delved into the complex issue of child labour. The study aimed to extensively examine the interrelation between child labour, poverty, illiteracy, and population growth. As a matter of fact, child labour is still an existing issue in Pakistan, depriving children from their basic necessities, such as education and a safe childhood. The study used a random sampling technique to collect data from a broad sample of 384 respondents mainly from general public of Lahore. Data was collected using standardized questionnaire which was then rigorously analyzed using SPSS. The results revealed that there is a significant link between child labour and the factors of poverty, illiteracy, and the growth of population.The results contribute significantly to the existing body of research and provide valuable insights for policymakers</p>Dr. Muhammad HatimMubarka AbbasMahjabeen ArshadAniqa Aftab
Copyright (c) 2024 Mubarka Abbas
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2024-06-292024-06-29318399An Investigation into Vocational Preferences among University Students: A Case Study of Lahore Pakistan
https://journals.umt.edu.pk/index.php/gsr/article/view/5785
<p>The preference for general academic degrees over technical education among youth in Pakistan is a trend that has been observed in recent years. This trend may be attributed to several factors, such as the perception that general academic degrees are more prestigious than technical education degrees, the belief that general academic degrees offer more diverse career opportunities and lack of awareness about the benefits of technical education. The preference for general academic degrees over technical education is not unique to Pakistan. This trend may be observed in many other countries as well. Therefore, the current study aimed to learn from student`s observations enrolled in general academic degrees to implement best practices in order to address this trend in Pakistan. A multifaceted approach was required to address the preference for general academic degrees over technical education among youth in Pakistan. This multifaceted approach focused on raising awareness, improving the quality of technical education programs, addressing the underlying factors, and learning from the experiences of other countries. Data was collected via a cross-sectional survey from the students of University of Management and Technology (UMT). The statistical results showed a significant association among low preference for technical education, preference for general university education, and preference for a white-collar job. Therefore, it was crucial to raise awareness regarding the benefits of technical education to address this trend. These benefits include development of practical skills, potential for higher earning, and alignment with the needs of labor market.</p>Muhammad BilawalMirza Waqas AliMuhammad Atif RazaMuhammad Afnan Anjum
Copyright (c) 2024 Muhammad Bilawal
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2024-08-092024-08-0931100118Impact of Human Resource Management (HRM) Practices on the Performance of Call Center in Lahore, Pakistan; Evaluating Employee Staffing, Satisfaction and Reward
https://journals.umt.edu.pk/index.php/gsr/article/view/5559
<p>The achievement of effective Human Resource Management (HRM)practices significantly influencesthe performance of an organization.The current studyaimedto investigatethe impact of HRM practices,such as employee staffing, employee satisfaction,and employee reward on employee performance in Lahore, Pakistan. Data was gathered through the survey methodby using the sample size of 306. The response was analyzed by using Statistics Package for SocialSciences (SPSS). SPSS is used tomeasurethe relationships through regressionanalysis, descriptive analysis, model summary, and Analysis of Variance (ANOVA). Findings revealedthat the HRM practices play a crucial role toimprovethe performanceof organizations in Lahore, Pakistan. Resultsexpend that addressing employeestaffing, employee satisfaction,and rewards wouldhelp toimprovethe performanceof call centers. Moreover, the study also recommendedthe strategies involvingthe deploymentof Artificial Intelligence (AI)-powered work force management,software and staffing, and real-time performance analyticsto enhance transparency and coaching</p>Humira MirzaWaqar AhmedYasim Tasleem
Copyright (c) 2024 Humira Mirza Mirza Khan
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2024-06-292024-06-2931119142