NAWAZ, Fatima. Impact of Service Quality on Customer Satisfaction and Customer Loyalty: A Case of Baking Sector of Pakistan. Journal of Applied Research and Multidisciplinary Studies, [S. l.], v. 2, n. 2, p. 63–82, 2022. DOI: 10.32350/jarms.22.04. Disponível em: https://journals.umt.edu.pk/index.php/jarms/article/view/2558. Acesso em: 25 jun. 2026.